Privacy Policy

Welcome to KD Grooming Studio!

This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our services. By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please refrain from using our website or services.

Information We Collect

We collect two main types of information from users:

• Personal Information:

  • We may collect personally identifiable information, such as your name, email address, phone number, and billing address when you:
    • Book an appointment
    • Place an order through our shop page
    • Contact us through our contact forms or other communication methods

• Non-personal Information:

  • We may also collect non-personal information, such as browser type, language preference, referring site, and the date and time of each visitor request. This information helps us understand our audience but does not personally identify you.

Cookies

We may use cookies and similar tracking technologies to understand and improve your experience on our website. Here are some specific examples:

• Essential Cookies: These cookies are necessary for the basic functionality of our website.
• Analytics Cookies: We may use analytics cookies to track user behavior on our website and improve its usability.

How We Use Your Information

We may use your information for the following purposes:

• To fulfill your appointment bookings and process your orders.
• To respond to your inquiries and provide customer support.
• To personalise your experience on our website, such as remembering your preferences for future visits.
• To send you periodic emails regarding promotions, special offers, and other relevant information related to KD Grooming Studio. You can opt-out of these communications at any time.
• To analyse and improve our website content, layout, and user experience.

Disclosure of Your Information

We do not sell or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. For example, we may share your address with a shipping carrier to deliver your order.

Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Your continued use of the website and our services after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the updated Privacy Policy.

User Rights

You have the right to request access to your personal data that we hold. You can also request that we erase your personal data, subject to certain exceptions. If you wish to exercise these rights, please contact us at info@kdgroomingstudio.co.uk

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with services. We may also retain your information for an indefinite period to recognise you and efficiently address any follow-up questions, comments, or concerns you may have in the future.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at info@kdgroomingstudio.co.uk

Thank you for choosing KD Grooming Studio!